Starbucks accidentally sends "your order is ready" alerts to app users

2024-12-24 21:11:41 source: category:News

Starbucks accidentally sent out 'your order is ready' alerts to app users
Starbucks accidentally sent out 'your order is ready' alerts to app users 00:45

Did you get an alert Wednesday afternoon from Starbucks, but didn't place an order? You're not alone.

After several CBS Baltimore employees got the alert, and did not in fact place orders at Starbucks, the station reached out to Starbucks to find out what happened.

In a statement to CBS Baltimore, Starbucks said, "Earlier today, a push notification from the Starbucks app was sent as an error, customers were not charged for an order if one was not placed. We are also currently experiencing a temporary outage of the order ahead and pay feature in our app. We apologize for the inconvenience and continue to welcome and serve customers in our drive-thrus and stores. If a customer needs additional support, we encourage them to contact the Starbucks customer care team."

There are millions of people who use the Starbucks app and this mistake went out to people across the U.S.

Starbucks said on its website Wednesday afternoon, "You may have received a notification stating 'Your order is ready!' from the Starbucks app when you did not place an order. This notification is an error and we apologize for any confusion this may have caused. If you received this notification and did not place an order, you were not charged. No further action is needed."

    In:
  • Starbucks
  • Food & Drink
  • coffee

More:News

Recommend

Voters in Oakland oust Mayor Sheng Thao just 2 years into her term

Follow AP’s coverage of the election and what happens next. OAKLAND, Calif. (AP) — Voters in Oakl

Judge: Louisiana legislative districts dilute Black voting strength, violate the Voting Rights Act

NEW ORLEANS (AP) — New state House and Senate boundary lines drawn up by the Louisiana Legislature i

Gov. Shapiro seeks school-funding boost to help poorer districts, but Republicans remain wary

HARRISBURG, Pa. (AP) — Gov. Josh Shapiro is taking the first step in what is shaping up to be a comp