New York prosecutors said Thursday they are opening an investigation into a wireless network outage earlier this month that left thousands of AT&T customers across the U.S. without cellphone service for roughly 12 hours.
The February 22 outage, which also affected some Consumer Cellular, T-Mobile, UScellular and Verizon subscribers, led to widespread frustration by phone users and briefly disrupted 911 service in some communities.
"Nationwide outages are not just an inconvenience, they can be dangerous, and it's critical that we protect consumers when an outage occurs," New York Attorney General Letitia James said in a statement announcing the probe and inviting consumers in the state whose phone service was interrupted to file a complaint.
AT&T apologized this week for the network disruption and offered a $5 credit to customers. The credit will automatically be applied to their accounts, but AT&T Business, AT&T Prepaid and Cricket customers are ineligible for reimbursement.
Alain Sherter covers business and economic affairs for CBSNews.com.
Twitter2024-12-24 09:371415 view
2024-12-24 09:17787 view
2024-12-24 08:0365 view
2024-12-24 07:57451 view
2024-12-24 07:531034 view
2024-12-24 07:462911 view
After 35 races plus two exhibitions, NASCAR will hold its final race of the season and crown the 202
Police confronted a man at a hospital in southern Indiana early Monday, leading to gunfire that kill
In April 2019, 11,000 acres of the New Jersey Pine Barrens burned after dry and windy conditions tur